Players are encouraged to transfer their adventures to PS5, PC, or mobile devices without losing progress.
HoYoverse warned about plans to discontinue support for Genshin Impact on PlayStation 4 back in the summer of 2025, citing the console's hardware limitations and the maximum application size allowed within Sony's ecosystem. On April 8, 2026, the process was completed: the PS4 version became unavailable, and it is no longer possible to access the game on this platform.
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Genshin Impact has said goodbye to PS4: support for the version on the previous console has ended
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Players are encouraged to transfer their adventures to PS5, PC, or mobile devices without losing progress.